South Korean telecom giant KT on Wednesday began offering free SIM card replacements to all subscribers, as part of efforts to regain trust following a hacking incident.
The move follows a wave of unauthorized small payments in September, when fraudsters used unregistered femtocells — small portable base stations — to gain access to KT users’ phones.
Customers can apply for the free replacement online or via a hotline, then visit any KT service center to receive a new SIM card.
The replacement program began in areas around Gwangmyeong in Gyeonggi Province and Geumcheon-gu in Seoul, where the hacking damage was concentrated, and will gradually expand nationwide.
khnews@heraldcorp.com
